Privacy Policy
Last Updated: January 9, 2026
1. Information Collection
We collect information you provide directly to us. For example, we collect information when you create an account, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.
2. Use of Information
- Provide, maintain and improve our services.
- Process transactions and send you related information, including confirmations and invoices.
- Send you technical notices, updates, security alerts and support and administrative messages.
- Respond to your comments, questions and requests and provide customer service.
- Communicate with you about products, services, offers, promotions, rewards, and events offered by Book-a-Hostel.
3. Data Sharing
We may share information about you as follows or as otherwise described in this Privacy Policy:
With Hostel Owners: When you book a hostel, we provide necessary information to the hostel owner to facilitate your stay.
With Service Providers: We may share information with vendors, consultants and other service providers who need access to such information to carry out work on our behalf.
4. Security
Book-a-Hostel takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
5. Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@bookhostel.com.